Measuring ITIL : measuring, reporting and modelin the it service management metrics that matter most to it senior executives / Randy A. Steinberg.
Record details
- ISBN: 1412093929
- Physical Description: 154 p. : il. ; 23 cm. + 1 CD-ROM (4 3/4 plg.).
- Publisher: Victoria, B. C. : Trafford, c2006.
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| Subject: | Redes de computadoras > Administración. Tecnología de información > Administración. |
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- 1 of 1 copy available at IPICYT.
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| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Biblioteca Ipicyt | TK5105.5S7 M4 2006 | LCI00260 | Coleccion General | Available | - |
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