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Implementing ITIL : adapting your IT organization to the coming revolution in IT service management / Randy A. Steinberg.
Steingberg, Randy A.
(
Author
).
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ISBN:
1412066182
Physical Description:
489 p. : il. ; 28 cm.
Publisher:
Victoria, B.C. :
Trafford,
c2005.
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Subject:
ITIL (Biblioteca de Infraestructura de Tecnología de la Información).
Tecnología de la información
>
Administración.
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Biblioteca Ipicyt
T58.64S7 I4 2005
LCI00261
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